When we launched the new HomeShop18.com on Jan 18,2011, we said we were just getting started and would continue to release updates regularly to offer the best customer experience possible. Today we have updated our website with some new handy feature additions and interface improvements that will help our users who made us one of the largest E-Commerce portals in India. Developing any new feature on HomeShop18 for this project was like the proverbial “changing tires on a moving car” – only that the car is carrying millions of users and is under constant construction and development. Homeshop18.com has been freshened to be more organized, sprinkled with brighter color schemes, larger images, product videos, big buttons and smoother animated widgets. This is the biggest refresh in terms of user experience flows, cosmetic look and feel that we’ve ever had on the website for sometime and we do all design modifications based on the navigation data as well as heatmaps and navigation patterns of users like you who browse over our pages. If you are a book lover- you can try out the new book store we have launched today with over 10 million+ books. Our focus will be to offer a wide range of books available to our customers at their doorstep anywhere in India .There are some cities like [...]
We have been doing a lot of research and other activities to understand our customers in last six months after the launch of our new website. We had been observing how they are using HomeShop18, what they value while they shop online and how we can improve the experience for them in website and at each customer touch point before sales and after sales. We had been working hard to develop features that not only empower our customers to make confident purchase decisions, but also drive the greatest business value to our sellers and reviews was one feature that had been in demand from Day 1. We strive to build our features based on research and deep understanding of how consumers think and buy in India from Darbhanga to Tirunelveli and all places in between . What is the effect of purchase of a product that one user of a good or service has on the value of that product to other people? This was a question that we tried to answer when we started working on the review feature one month back. Shopping is essentially a social experience . We love to go out and shop with our friends and family. If you go to any offline store you can see that most consumers in India value the opinion [...]
Last month, we achieved an important milestone of becoming the 2nd largest site in India (amongst all e-commerce sites) in terms of traffic, per comScore Inc. Our e-commerce business has grown manifold in the last 12 months thanks to the valuable custom of thousands of customers who shopped with us. We remain committed to our mission – to be the most loved e-commerce site in the country. Today is yet another milestone – we have revamped our web site’s “look & feel” and functionality -. The site now boasts of a cleaner interface with easy navigation for users to find the products they care about. With addition of more than 300,000 imported products, we are making the best of the world available to the Indian audience. We have significantly enhanced our books selection to bring over 7million titles to all book lovers. Browsing books is an absolute delight with a “virtual book-shelf” consisting of various categories to choose from. Our digital category is also enhanced with new products. The mobiles section comes with a “recommendations engine” that suggests similar products to the one that has been chosen and also displays “recently sold” mobiles too. What’s more, there is also a brand shop on the home page that lets consumers search for products according to brands. We have looked into the [...]
Do you remember the last time you got something absolutely free? The pleasure of receiving something extra unexpectedly is unmatchable. HomeShop18, with its penchant for continuously delighting customers, is now offering FREE shipping on all its products! So, you can rest assured whether you purchase a pencil or an LCD TV from our website, you will not be charged a penny for delivery. We constantly strive to provide our customers with a satisfying shopping experience. We are proud to offer a range of over 450 brands and 1,50,000+ products. Shopping at www.homeshop18.com comes with added benefits like our 24×7 Customer Service on 0120-4455918 and the option of paying Cash on Delivery on most of the products. From the stage of product selection to the final delivery at your doorstep, we come with the tag of trust and credibility. Our website is a shopper’s paradise and it offers an exhaustive list of product categories to choose from, like Books, Mobiles, Cameras, Electronics, Apparels, Jewellery & Watches, Home & Kitchen, Toys, Kids & Baby, Movies, Music and Gifts & Flowers to name a few. HomeShop18 has also partnered with some of the best brands like Motorola, Philips, Reebok, Dell, Whirlpool, Nokia, Glen, Disney, VLCC and Fabindia to provide superlative quality and exceptional value to all our customers. What’s more, with best prices [...]
