A warm welcome to all of you and wish you a happy new year!
Over the last 3 years, more than 2 million of you have shopped with us and many of you have provided valuable suggestions for our business to enable us to serve you better. I would like to thank each one of you for your unflinching support and it is with the help of your guidance that we have built our new e-commerce web site.
As we are pioneering both home shopping on TV and e-commerce, I am extremely happy to present our new web site which has more than 100,000 products spanning multiple categories and from carefully chosen 100+ top brands. We have added a new best seller store for books and expanded our music, movies, digital, gifting and lifestyle stores. To make your shopping more convenient, our web site now supports multiple payment mechanisms including cash on delivery (COD) on most products. Our sophisticated logistics network can ship to over 2750+ towns and cities in India. We have 24 X7 customer support to give you complete peace of mind.
It is my endeavor to provide you unmatched service and unmatched value on all shopping that you do with us. We pioneered virtual shopping in the country and within a short span of time have become the largest player. HomeShop18 continues to receive awards and recognitions from various industry forums for its spectacular contribution to the retail industry. We recently were awarded the Star Retailer Award 2010 for being the Most Innovative Retailer of the Year by Franchise India after a public survey conducted by Ernst and Young.
I would love to hear from you on how we can improve further. If you have any suggestions for us, please write to firstname.lastname@example.org.
Thank you for your custom thus far and hope you enjoy shopping with us.
Best, Sundeep Malhotra, CEO, Homeshop18